The guest at the centre - our service for your excellence
At the relexa hotel Bellevue, we are firmly commited to our guests comfort - that is our daily offer and objective. We respond to the individual needs of our guests with kindness and ensure that any request is granted as much as we are permitted by our ability to do so. Our guests should feel at home and have a place to drop anchor in a world city, and where they would like to come back at any time.
To ensure we do that, we offer our guests during their stay the following services:
Entertainment programme without stress - our leisure service: We are happy to book theatre or musical tickets, arrange a marina or city tour. We can organise bicycles, sailing boats or guided tours through Hamburg's museums. Whatever your heart desires: Just feel free to ask us or browse through our current offers.
Young guests are just as important to us: In addition to a colourful children's breakfast buffet during the school holidays, we offer even more surprises for the children while staying with us.
Above Hamburg roof tops: The hotel director Olaf Dierich would like to offer on request to show you personally the magnificent views of the city from the roof of the hotel. We even have special packages including a visit on the hotel roof.
Special requirements are particularly important to us: Would you prefer allergy-friendly bed linen, more pillows in the room or gluten and lactose-free meals? Please advise us in advance about your preferences so that we can prepare everything for you according to your wishes and needs. Our online concierge is available with help and advice.
Smoking is not permitted within our hotel. We have therefore provided in the courtyard a covered smoking area. Maybe here you can meet up with nice people?